How it works
How it works:
It’s super simple and easy to use!
Placing a new subscription:
1: Create an account
2: Select a subscription that best suits your lifestyle. Either an At Home or At work subscription type
3: Choose your blend type, frequency, grind setting and optional decaf add on (At Work subscription only)
4: Add to cart
6: Click Checkout
7: Got a coupon code? Don’t forget to add this in ‘Order Summary’ box in the top right corner
8: Complete checkout process
Once you have completed your checkout process, your first order will be dispatched the following Wednesday. Keep in mind you are unable to change or cancel your first dispatch, so ensure you place your order when you’re ready to receive some delicious coffee!
What you can do:
This is a self-managed subscription service which means you are able to pause, amend or cancel at any time, anywhere! You are also able to update your contact and delivery information by heading into the My Account section.
How long subscriptions run for:
Subscriptions are ongoing with no end date. You are able to pause or cancel at any time by heading into the My Account section.
Packaging is designed with a one way valve holding the nitrogen flushing, ensuring that the coffee stays fresh.
At Home- You will receive your coffee in 2 x 250g bags
At Work- You will receive your coffee in 1kg bags
Our partnered Courier Service will provide an email stating an ETA of your coffee. Please allow 2-4 working days for metro areas and 7-10 days regional.
If you can't find your answer on our FAQs page, our customer service team is always happy to help. Email firstname.lastname@example.org.